Cancel, refuse or return an order
As long as the parcel has not been paid for, changing your mind costs nothing. These are the three possible cases.
Before shipping
Tell the advisor during the confirmation call, or write to contact@nutribeautyproducts.com with your name and the mobile number of the request. The order is cancelled at no cost.
On delivery
If you no longer want the product, you can refuse the parcel at the door and pay nothing. Before paying, check that the packaging is closed and undamaged.
After paying
For hygiene and safety reasons, an opened supplement or cosmetic cannot be taken back or exchanged. If the parcel arrives damaged or is not what was confirmed by phone, write to contact@nutribeautyproducts.com with your name and the mobile number of the request and we will look into it.